How To Select A Carpet Cleaning Firm
Value #1: Reputation.
Albemarle Carpet Cleaning is referred by the
most experienced and most reputable
carpet retailers, interior
designers, Realtors and Property
Mangers in the area. We must
protect and enhance our reputation
every chance we get.
Value #2: Experience
Albemarle Carpet Cleaning
is experienced in every type of
floor and fabric known to the
industry. We care for the finest
carpets, rugs, floors, and fabrics
in the industry. We are experienced
in all types of soiling conditions.
We take every opportunity gain new
experiences to keep us on top of our
game.
Value # 3: Education
Albemarle Carpet Cleaning
believes in educating
ourselves, our clients, and those
that refer our services. By
educating ourselves, we stay on the
cutting edge of technology. By
educating our clients, they become
more knowledgeable about cleaning.
This helps them to make better
choices in their cleaning needs.
Value #4: Systems
Many cleaners use outdated equipment with components that
do not work properly. At Albemarle Carpet Cleaning,
we use the finest equipment and
products available in our industry.
We have technical and customer
service systems and procedures
because it helps us to predict the
service outcome. If we do not follow
the system, we are taking a chance
at not fulfilling the mission.
Value # 5: Guarantee
Albemarle Carpet Cleaning
offers a 100% money
back guarantee. This guarantee does
not have anything to do with whether
the carpet came clean or not. It is
based solely on whether the client
feels they got what they paid
for or not. If they are not thrilled
with the job we do for them, we will
return at no charge and no
obligation to redo the job. If they
are still not impressed, we will
give them a 100% refund. We do this
because it protects our reputation.
It keeps us from having people
talking badly of Albemarle Carpet
Cleaning in the community.
